Reservations & Events Desk Replies within 1 hour, 08:00–22:00 Desk open now 8308 144 Ave NW, Edmonton

Talk to the
desk.

Rooms, halls, party nights or a simple question before your first visit — one desk handles it all. Write to us, call the number below, or simply walk in: the front door never locks.

Direct Channels

Four ways to
reach a human.

No bots. No ticket queues.

Call the desk

+1 780 377 7778

Front desk answers 24/7. Events desk: Mon–Fri, 09:00–18:00.

Write to us

offerquesthub@gmail.com

Answered within the hour, 08:00–22:00, every day of the week.

Visit in person

8308 144 Ave NW, Edmonton, AB T5E 2H4

Free parking, covered drop-off, front desk staffed around the clock.

House hours

Floor 10:00–04:00 daily

Hotel and front desk run 24/7 — late arrivals are expected, not exceptional.

Request Form

Tell us the dates,
we’ll do the rest.

One form covers every service — rooms, the conference hall, private party nights or a mix of all three. We reply within one business day with availability and a written quote.

Same-business-day confirmation, in writing.

Dates held for 24–48 hours while you decide.

Your details are handled per our privacy policy — never sold, never shared.

Support Lead

Denise Okafor, concierge lead, reads every request personally.

Handled by a human, not a bot
The Location

Find the brass
sign.

53.55°N • 113.49°W
Departments

Who picks up
your request.

Reservations

Rooms & suites

Availability, deposits, mixed-tier blocks and late arrivals.

24 / 7 at the front desk

Events

Halls & party venues

Floor plans, catering, AV specs and group room blocks.

Mon–Fri, 09:00–18:00

Floor & Players Club

Gaming & membership

Table bookings, Players Club cards, high-limit access.

Daily, 10:00–04:00

Before You Write

Quick answers,
no waiting.

Front Desk

Within one business day for events and groups; within the hour for room questions between 08:00 and 22:00. The phone is answered around the clock.

Yes — rooms and party nights can be reserved by phone with a card deposit. Event contracts are signed in person at the venue.

Gladly — limits, membership and house rules are explained at the desk or by phone. The written version lives in our terms of service.

With the concierge desk, logged and held for 90 days. Call the front desk and describe the item — we’ll match it against the log.
One More Thing

See you
in person.

Whatever you book — a king room, a hall for three hundred or a closed-door party — it starts and ends face-to-face at 8308 144 Ave NW. That’s not a limitation. That’s the product.

100% Offline Physical Venue Face-to-Face
Director Contact

Victor Hale — Guest Experience Lead

+1 780 377 7778 • offerquesthub@gmail.com

Direct Line